The Boundless Network Sales Digest

Saying A Tearful Good-Bye to the Sales Digest

The number one piece of feedback we receive from our Sales Professionals is that you get too many emails. We made an attempt to cut down a few weeks ago by including everything in the Sales Digest, but we didn’t feel a weekly communication was getting you the information fast enough. So we thought, how can we provide you timely communications often, without overwhelming you? That’s when we realized there was a solution staring us right in the face. We began a Boundless Connect Facebook Group, that is only open to Boundless Sales Professionals and those from Boundless that communicate to you. It’s in this group that you’ll find all the Boundless Network news that's fit to print; Sales Digest stories, training updates, accounting information, marketing posts and corporate communications. If Facebook isn’t your scene or you need to access archived information, log onto Boundless HQ, it’s a static blog roll of information. Email sphilips@boundlessnetwork.com and we’ll add you to the Boundless Connect Facebook Group.

Opportunity is Knocking - Show me the money!

There’s a world of opportunity waiting for you - learn how to find it with your new ecommerce site. Henrik will be hosting a training session tomorrow November 4th from 10:30am-11:30am CST. You can expect to review the site and learn more about the order flow process. You’ll also see the new marketing collateral that have been created to support your sales efforts. And most importantly, the commission bonus structure will be discussed.

Webinar info is below, see you there!

Space is limited.

Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/153469954

Title: Sales Webinar

Date: Friday, November 4, 2011

Time: 10:30 AM - 11:30 AM CDT

After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements

PC-based attendees Required: Windows® 7, Vista, XP or 2003 Server

Macintosh®-based attendees Required: Mac OS® X 10.5 or newer

Survey Says…

Boundless Marketing is taking the next step in learning more about buyer behavior. Starting next week, we will be e-mailing buyers short surveys. The first survey is sent 7 days after an order is delivered, this is our “Service” survey; focusing on the order experience. Approximately, 30 days later we will email a second survey, a “Product” survey; asking for feedback on the quality of the purchased product(s). By collecting buyer declared data we will generate insight on how to best target relevant marketing messages to your buyers. This will give us a better picture of what the buyers think of the boundless experience and how we can improve to offer 100% buyer satisfaction. If you for some reason don’t want us to send these surveys to your buyers, please email us at marketing@boundlessnetwork.com to opt out. To view the survey’s click here Service-survey & Product-survey.

The Total Package Tip-Off

This month’s Tip-off newsletter will feature three different ways to package a wine bottle. The wine wet suit from Numo Manufacturing will be featured with a special online offer for your customers. https://boundlessbuy.com/product/PL-12303 The cost is $2.54 per unit with a $45.00 setup fee. Please adjust the pricing in your boundlessbuy.com store by Monday 10/31. The Tip-Off will be sent on Thursday 11/3.

The popular Grab Bag of Swag Sweepstakes will be back, gathering important data from questions such as How many other buyers in your organization purchase promotional products? and When you purchase promotional products, what action or result do you intend to achieve?

If you would like to opt your buyers out of this newsletter, please email marketing@boundlessnetwork.com.

Too Many Emails?

Have you ever known someone who talked so much, you stopped listening? The feedback we've received is that your email inbox is overflowing with messages from Boundless Network and that you just can't keep up. Going forward, our goal is to streamline those communications and consolidate them into one communication.

The Sales Digest will now have a new section called “Next Week In…” This section will give you all the information, communication and previews with what's happening the following week in Training, Technology, Supplier Updates and Marketing. By consolidating all the information you need to know in one place, a week prior; we hope you'll be less overwhelmed and more informed.

BOHO: A Boundless Holiday - Boundless Rewards Q4 Promotion

The BOHO Q4 promotion kicks off next Monday. Boundless Rewards members will be invited via email to refer four friends for a chance to win a $500 HOLIDAY SHOPPING SPREE from the Boundless Rewards catalog. He/she will also be awarded 100 points for each referral. Everyone wins - YOU receive new leads and your customer has a chance to win top merchandise - something for everyone on their holiday shopping list! Don't forget, if any of your customers aren't eligible to receive gifts for themselves, they can still get in the holiday spirit by donating their points to their favorite charity.

If you would like to opt your buyers out of this email, please contact marketing@boundlessnetwork.com.

Images Wanted

Marketing is currently seeking images of cool products and product experiences for the upcoming website redesign. If you have images of cool, unique products you've done or have photos of products that are being used or on display, please send them. For example, Bam Bams are not unique, but an image of people using them in a stadium is a product experience. Send your images to marketing@boundlessnetwork.com.

Winning Back Business

If you have a buyer that hasn’t purchased in 3 months, Boundless Marketing will send you an “inactive customer alert” email. This email is part of the Boundless Winback program. The whole goal of the program is to help you stay in touch and informed with your buyers and their spending potential. For those who have taken action after receiving their Winback “inactive customer alert”, they’ve seen results. The average order value of a Winback order is $1,700 and the program generates over $26,000 in revenue per month.

Here’s a quick review of how it all works:

1. Boundless Marketing sends you an “inactive alert” for any contact that hasn’t made a purchase in 3 months.
2. You decide whether it is appropriate to follow-up with your buyer and sent them a buyer Winback e-mail. If you know that your buyer places only 2 orders per year then obviously the Winback program isn’t for them. However, for a buyer you elect to send a Winback email to, simply trigger it from their contact file in SalesForce.
3. Choose between a - 10% off coupon or simply a “Let’s get back in touch” sales and service message email.
4. After you have sent the email and your buyer opens it, you’ll receive an alert when the email is opened. Your inactive buyer is re-engaged and a new touch point is created.

For any other questions about the Winback program e-mail Boundless Marketing at marketing@boundlessnetwork.com.

Meet Our Support Team Member - Gabrielle Westfield

Where did you grow up? School? Family? Pets?

I grew up in San Antonio, TX. Graduated from Texas State University - BA in Mass Communications in Public Relations. I have 2 younger brothers and an obese gerbil named Penelope (she has problems with the wheel)

What made you decide to come to Boundless?

I knew I wanted to live in Austin and a family friend recommended a marketing company that was downtown, she had known the HR girl (Sarah Philips) and said that it was a really cool company that was successful, fun and everyone was really nice.

Who do you support?

I support the Theresa Roberts group, Annette Hawkins, Larry Rogers, Cheryl Cohen, Christine Rogers, and Jodi Kannett-Abelson.

What business lesson have you learned since you started?

Be passionate about what you do - even if you feel like it is insignificant, it’s not! Kind of goes hand in hand with “anything worth doing is certainly worth doing well”. Also to be your own cheerleader, I find that as I get older recognition is far less frequent, so cheer yourself on! Reward yourself for your hard efforts- even if it is just a glass of wine at the end of a long day, you deserve it :)

What do you like to do outside of the office?

I like to bike ride around the city, watch live music and play piano. I also help with some of the coordinating at the Austin Film Festival.

Where do you see yourself three years from now?

Eeep! 3 years might be too soon but my 5 year goal is to hopefully be living in Manhattan doing PR work for a prestigious Film Production Company.

What is your theme song and why?

I don’t think I can choose, it changes from day to day. Maneater by Hall & Oats? Nah too threatening-- really just anything by Hall & Oats, favorite band of all time.

Leveraging The Boundless Brain With Steve Cohen

Date: October 7th

Time: 9:30 – 10 am CST  

Featuring: Steve Cohen

Based out of Philadelphia Steve has been with Boundless for three years. Last year, he qualified for the million dollar club and is on his way to another solid year in 2011.

The interview will dive deeper into Steve’s business, getting insight into his two largest clients that are in the real estate and gaming industries. Steve will be speaking to these industries specific promotional needs and how he is cultivating revenue. Steve is also in the midst of aggressively prospecting for new business and will give his thoughts on his methodology and action plan.

Noted below is the registration link and call in numbers. For those of you that cannot attend Liz Cavitt will be recording and sending out a link afterwards.

Space is limited. Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/834855762